Ola has committed a sum of £50 million towards a range of initiatives to enhance safety in mobility, as part of its fight against COVID-19. These initiatives span across technology, driver safety, vehicle standards and more.
  • Technology and Innovation

    • A range of app-based and IoT solutions to help maintain the highest standards of safety

    • Using learning from data to enhance our safety proposition

  • Driver Safety and Standards

    • Rigorous driver-training and certifications, with learning modules and SOPs on hygiene and safety

  • Vehicle Standards

    • Hygiene and safety benchmarks for vehicles

    • Strict adherence to cleanliness and sanitisation protocol

  • Industry-wide initiatives

    • A COVID-19 industry collective to combat the situation more effectively

Ola's Safety Commitment- Code of Conduct
  • Mandatory face cover for drivers and riders

  • Compulsory hand sanitization for drivers

  • Cars cleaned in between the rides

  • Occupy only the rear passenger seats (Back-seat policy)

  • Keeping the AC off and the windows open

Defined driver SOPs
Sairam Sairam

Driver Checklist

  • - A daily mandatory checklist for drivers to declare their health and wellness status, to ensure continuous monitoring. This covers a self-health check for symptoms or contact with an infected person.
  • - Kit check - face covering, sanitiser, disinfectant
  • - Recap of expectations on safety and hygiene
  • - Drivers can’t go online/receive bookings until the checks are completed, without raising immediate red flags

Share your feedback

We encourage you to share your feedback, or any ideas that you may have to help us make travel safer. If your idea is shortlisted, we will ensure that you get due credit for it.