I see an Auto icon on my app? Does it mean Ola has autos now?
Yes! You can now book a local auto in Bangalore, Chennai, Pune, Delhi, Ahmedabad and Hyderabad right from the comfort of your Ola mobile app. This is a booking system that gets you an auto in minutes at your doorstep!
Oh great? But I can’t seem to hit RIDE LATER or book it in advance.
Autos are available for immediate bookings only. Look for an Auto 10 minutes before you need a ride and hit RIDE NOW.
Can I book an Auto through the call centre / website?
Currently the service is available only on the Ola App.
Will the Auto pick me up from my location?
Yes! Our app will locate the nearest auto for you, and the driver will be notified of your location. The driver may call you to confirm your pickup point and will pick you up right from your doorstep!
Wow! So do I have to pay extra for this service?
Please pay an app convenience charge of Rs 10 (Incl.S.tax) above the meter.
Will I get an invoice for my ride?
It is just an app booking system. Currently we do not provide billing or invoicing services for Auto bookings.
Can I track my ride?
Yes! Tracking features of the app work on Autos too!
Do I need to pay extra in the night?
Autos levy a night charge as mandated by the government. Please refer to the respective state governments fare chart as per RTO regulations.
What if the driver charges extra?
Autos are purely a booking service available on the Ola app. We request you to pay only Rs.10 above the meter and nothing more.
Can the driver refuse to drop me to my location?
You need to input your drop location on the app while booking for an auto. The ride will be assigned to you only when a driver accepts.